Privacy Policy

We may collect the following information:

• Name and job title
• Contact information such as email address and phone number
• Demographic information such as postal code, preferences, and interests
• Other information relevant to customer surveys, offers, or feedback

Additionally, when you use certain Platform features (like Google Sign-In), we collect limited information directly from Google as described below.

If you choose to sign in using Google Authentication, we may receive the following personal information from your Google account (as authorized by you):

• Your name
• Your email address

Purpose of Collection

We use this information solely for:

• Creating or logging into your Springz Nutrition account securely.
• Personalizing your user experience (for example, pre-filling your name on checkout).
• Preventing duplicate accounts and unauthorized access.

Limited Use Compliance

We comply with Google's User Data Policy (Limited Use):

• We only access name and email for the stated purposes above.
• We do not use or transfer this information for advertising, analytics, or any unrelated purpose.
• We do not sell or share Google user data with third parties.
• You may revoke access at any time from your Google Account settings.

We do not store your Google password or gain access to your Google account beyond the basic profile information you authorize.

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

• Internal record keeping
• Improvement of our products and services
• Periodic promotional communication about new products, special offers, or other updates which we think you may find interesting (only if you have opted in)
• Customer feedback and market research
• Website and product customization according to your preferences

We do not sell or lease your information to any third parties.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, it helps us analyze web traffic and enhance your browsing experience.

We use:

• Traffic log cookies to identify which pages are being used.
• Session cookies to maintain your logged-in status and preferences.

Cookies help us provide you with a better website experience. You can choose to accept or decline cookies. Declining cookies may prevent you from using certain features of the website.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.

We also rely on secure third-party services (such as Google Sign-In and Razorpay) that comply with industry data protection and encryption standards.

You may choose to restrict the collection or use of your personal information in the following ways:

• When filling forms, look for the option to decline direct marketing communication.
• If you have previously agreed to receive such communication, you may opt out at any time by writing to us at contact@springznutrition.in.
• You may request access, correction, or deletion of your personal data by contacting us.

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit consent or are required by law to do so.

You have the following rights concerning your personal data:

• To access the information we hold about you.
• To request correction or deletion of your information.
• To withdraw consent for marketing or account services (which may disable Google Sign-In).
• To lodge a complaint if you believe your data has been misused.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

Data obtained from Google Sign-In is retained only for as long as your account remains active.

Google Services

We use Google Sign-In for authentication. Use of this service is subject to Google's Privacy Policy and Terms of Service.

You can review them here: https://policies.google.com/privacy

Payment Gateway

We use Razorpay for secure payment processing. Razorpay may collect payment-related information such as your name, billing address, and transaction details.

Razorpay's privacy policy: https://razorpay.com/privacy

Our Platform may contain links to other websites of interest. However, once you have used these links to leave our site, we are not responsible for the protection and privacy of any information you provide to those sites.

Springz Nutrition may update this Privacy Policy periodically. Updates will be posted on https://springznutrition.in with the revised date.

If you wish to cancel your order, please contact us immediately through one of the following methods:

• Phone: +91 6360191086
• Email: contact@springznutrition.in

Availability: Monday to Saturday, 10:00 AM - 7:00 PM IST

Please note that order cancellations can only be processed before the order has been shipped. Once an order is shipped, cancellation may not be possible. For any queries regarding order cancellation, please reach out to our support team during business hours.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: contact@springznutrition.in
• Website: https://springznutrition.in
• Phone: +91 6360191086
• Address: BEC STEP Vidyagiri, Bagalkot, Karnataka - 587102, India
• Availability: Monday to Saturday, 10:00 AM - 7:00 PM IST